Justin Stangel, one of the writers for David Letterman, has taken this video of his PowerBook adapter, the adapter seems to smoke and spark when he wiggles the cable coming out of it. The Apple store told him that they had the adapter in stock and he could buy another one, I guess they didn’t really think that it was a big deal. I think they should have given him a free one because this is unbelievable.
[via CrunchGear]
wow! that’s pretty scary. i know apple is good about replacing a broken product almost no questions asked, but they need to actually try and fix the problem because it’s just going to keep happening.
This is really the guys fault for not taking care of the wire properly. But I do agree Apple should of replaced it, because it is the right thing to do. A phone call wasn’t really the right way to go about it. I’m almost sure the in-store Apple Geniuses don’t do phone support, so he should of taken it to an Apple Store to show them what was happening.